Frequently Asked Questions
BILLING:
Q: Is my credit card information safe and secure when ordering at
GreatDecorIdeas.com?
A: Absolutely! Statistics show that it is actually safer to use your credit card over the Internet than in a restaurant or department store. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL’s browser, so that only our site can read a customer’s personal information.
SECURITY:
Q: How secure is my account information?
A: Completely secure. We are committed to protecting the security and privacy of your information.
PRODUCT AVAILABILITY:
Q: How will my order be shipped?
A: Your order will be shipped via FedEx, UPS, or USPS Priority Mail.
Q: How long should it take to receive my order?
A: Orders should be delivered within 7-14 days from the date of order
placement.
Q: Must someone be home when the package is delivered?
A: Signatures are required, but can be waived, however, we cannot be
held responsible for packages left at an address when the signature
requirement has been waived.
Q: How can I find out about the status of my order?
A: Email us at Customerservice@greatdecorideas.com and please be sure to provide your name and billing-address zip code.
Q: What if I am not satisfied with my purchase?
A: The GreatDécorIdeas.com Guarantee backs every one of our items. If you are not 100% satisfied with your purchase, upon receipt of your authorized return, Great Décor Ideas will refund 100% of the purchase
amount of the item.
RETURN POLICY:
Please refer to our policies page.
PRIVACY POLICY:
Please refer to our policies page.
SALES TAX:
Q: Do I have to pay sales tax on my purchase?
A: No, unless you are purchasing within
